Signing in and your account
Signing in and signing up
There's no separate sign-up for LATU. Your account is created automatically the first time you sign in with a verification code.
Sign in
Step 1 of 9 · The globe at the top right of the sign-in screen switches the app language, even before you sign in.
The demo plays automatically. You can also tap the glowing spot on the phone, pick a step above, or use the left and right arrow keys.
- Open LATU and, at the bottom of the sign-in page, check “I have read and agree to the User Agreement & Privacy Policy”. If you tap a sign-in option without checking it, you'll first see “Please read and agree first”; just tap “Agree and continue”.
- Choose how to sign in:
- “Continue with email”
- “Continue with phone”
- “Continue with Apple” (iPhone only)
- Enter your email or phone number and tap “Get code”. Once all 6 digits of the code are entered, you're signed in automatically. After 60 seconds, you can tap “Resend”.
Not getting a code? See the FAQ.
Switch the app language
Tap the small globe in the top-right corner of the sign-in page to switch the app language before you sign in: Follow system, Simplified Chinese, Traditional Chinese, or English. After signing in, you can also change it in “Profile → Preferences & permissions → Display & language”. Both places control the same setting.
The app language doesn't affect the language of transcripts and minutes, which follow the language spoken in the recording.
Phone numbers outside mainland China
The default country code for phone numbers is +86. For a number outside mainland China, tap ▾ next to the country code and search for a country, region, or country code in “Choose country or region”. If yours isn't listed, type the country code directly in the country code box. If you paste a full number that includes the country code, the country code is split out automatically.
Face ID / fingerprint quick login
In “Profile → Preferences & permissions”, turn on “Face ID quick login” (on Android, it appears as face unlock or fingerprint). After you verify once, “Sign in with Face ID” appears on the sign-in page, and it keeps working even after you log out. This setting applies only to this phone, and it doesn't appear if your device doesn't support it.
If you sign in with a different account, you'll be asked whether to switch quick login to the new account.
Link and change your phone number or email
In “Profile → Account”, tap “Email” or “Phone”:
- Not linked yet: Enter the number or address and the verification code, then tap “Link”. After that, you can use it to sign in.
- Already linked: You can change it, but not unlink it. To change it, first verify the current one, then enter the new one and its verification code, and tap “Change”.
- If the new phone number or email is already linked to another account, you'll be told it can't be linked.
Log out
At the very bottom of the “Profile” tab, tap “Logout” and confirm. Recordings you've already uploaded aren't affected; sign in again to see them.
Delete your account
Submit a request in “Profile → Account → Delete account”. After you submit it, there's a 7-day cooling-off period, during which you can cancel by signing in the usual way. See Account deletion.
Contact us
If you run into a problem, let us know in “Profile → More settings → Feedback”, or email contact@qinovo.top.